50% of banks' lending decisions to be based on technology
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23/07/2021
07:00
GMT+7
A report of IDC conducted under the authorization of Backbase clearly shows two directions of development in the banking industry of Vietnam in the coming time: mobile transactions and tech-based lending activities.
Banks' lending decisions in the future will depend on fintech. (Photo: Hai Dang)
According to this report, mobile transactions in Vietnam are expected to grow by 300% in the period of 2021-2025, with mobile payments playing a leading role. Newly emerging technologies such as artificial intelligence (AI) and machine learning will be applied to enhance the customer experience.