Following on from our industry predictions published earlier this week,
Mobile News also asked the industry analysts for their predictions for the year ahead.
As mentioned in the previous roundup of predictions, nobody foresaw 2020 being crippled by a global pandemic.
This will continue throughout 2021 according to the analysts, as the global economy attempts to bounce back.
Here’s what the analysts have had to say.
Ben Wood, CCS Insight chief of research
At CCS Insight we expect the shift to online and phone sales will continue apace and predict that three-quarters of phones bought in the UK in 2021 will be sold online or over the phone.