That is the highest number of EMS calls the department has ever head and it was the fifth straight year that there were more than 6,000 EMS calls.
Fire calls, on the other hand, numbered 473 last year, down 264 from the highest ever total of 727 in 2019. With the exception of 2018 and 2019, fire calls have generally hovered from the mid-400s to mid-500s over the past 10 years.
Calls requiring response from multiple units have increased greatly over the past decade, reaching nearly 3,300 in 2020, the highest number ever. 2019 was the first year that the department had more than 3,000 multiple unit calls and there have only been over 2,000 twice before that, in 2016 and 2018.