100 Percent of IT Managers Believe Employees Are Satisfied With Service Desk Experience, but More Than Half of Employees Disagree

100 Percent of IT Managers Believe Employees Are Satisfied With Service Desk Experience, but More Than Half of Employees Disagree
1E, leader in endpoint management, today released a new report,
2021: Assessing IT's readiness for the year of flexible working. The report unveils key perspectives of IT workers and managers, with a focus on how organizations have adjusted to supporting an unprecedented number of remote employees and endpoints during the global pandemic. Comparing the results to 1E's summer report on the remote employee experience has exposed a glaring disconnect between IT and employees that will hold organizations back from evolving with the market and embracing a long-term digital workplace that is successful.

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