Review Consumers Federation Of Kenya (Cofek) In nairobi, nairobi, kenya | Ngo In Nairobi

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Consumers Federation Of Kenya (Cofek)

Nairobi,

Nairobi,Kenya - 00200

254-2300859, 0203861718/9 and 0715555550, 0736965590, 0770700007

Detailed description is Cofek is Kenya's independent Federation committed to consumer protection, education, research, consultancy, litigation and business assessment and rating on consumeris.
COFEK is Kenya's independent, self-funded, multi-sectoral, non-political and non-profit Federation committed to consumer protection, education, research, consultancy, litigation and business assessment and rating on consumerism and customer-care issues.
The Federation was successfully registered on 26th March 2010 as a membership society under Cap.
108 Laws of Kenya.
Our members are ordinary consumers and professionals spread across the country who see the need to support and own COFEK's vision, mission and values..
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COFEK works towards a fair, just, and safe marketplace for all Kenyan and regional consumers.
We also are keen to see to it that consumers empower and protect themselves.
Before COFEK, Kenyan consumers lacked a reliable source of information they could depend on to help them distinguish hype from fact and good products from bad ones.
Since then, COFEK has ably filled that vacuum with a broad range of consumer information.
To maintain its independence and impartiality, COFEK accepts no outside advertising and no free samples and employs several mystery shoppers and technical experts to buy and test the products it evaluates be it foodstuffs, medicine, phones, laptops, vehicles, machineries and other products..
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We have a Governing Council of 20 officials who represent the Federation at the national level.
Those Council members are led by the Chairperson, Secretary General and other officials (professionals) heading specific sectors such as Security; Banking; ICT; Roads; Transport; Water; Energy; Agriculture; Education; Tourism; Food; Health and drugs; Supermarkets; Electronics; Environment; Aviation; Automobiles; Insurance; Local Authorities, among others.
These officers act as lobbyists and spokespersons in their various areas of expertise.
It is especially noteworthy that they give voluntarily of their time and expertise..
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They are supported by our lean secretariat staff directly involved in the research and in-house production of the Federation’s electronic and hard copy newsletter “Consumer Prideâ€.
We are also working on various consumer education, protection and business referencing and rating as regards consumers and customer care aspects.
We are currently processing various requests from private sector and government agencies on our assessment, through public perception surveys, on their SWOT analysis as regards consumers, customer care, their products and services quality and reliability, pricing, labeling, advertising, distribution, mechanisms of receivinga nd turnaround of consumer/customer complaints, among other attendant aspects..
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COFEK will strenuously continue to represent, fight to protect and strengthen the rights of its members and all Kenyan consumers.
The achievements are already considerable.
We are currently working with the Kenya Law Reform Commission and other stakeholders in finalizing the Consumer Protection Bill 2010.
Consumers' rights - the right to information, fair dealing, protection, education - all culminating in the ability to make informed decisions and choices - are and should remain a reality.
That is our clarion call.
We commit ourselves to remaining true and faithful to this cause whatever temptations and hurdles that may stand in our way..
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We are and shall continually be calling on and for Government's recognition of our crucial role through the many lawful ways and means.
We expect representation in all regulatory agencies and key public entities such as the Kenya Roads Board; Energy Regulatory Commission; Public Procurement Oversight Authority; Water Services Regulatory Board, Central Bank of Kenya Board; National Environment Management Authority; Police Oversight Authority among others.
We are liaising with all professional societies with whom we intend to work very closely and for mutual benefit..
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The current income derived from our members' subscriptions is insufficient to permit us to lobby further as we should and the need for determined lobbying and input at home, in Kenya and increasingly, regionally, is vital for the future of consumer protection movement.
This is even more urgent now than ever before considering the East Africa Community's Common Market is underway..
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We will prevail - of that there is no question - but, to grow is our goal and I hope that you will consider supporting and joining with us in order that we might go forward forcefully and grow quickly.
Then we can benchmark and demand for better protection, the clearer transparency and the proper ethical standards - from a position of strength - supported by the majority of consumers - for the benefit of all consumers.
We need your support.
Join us today!

Established in the recent years Consumers Federation of Kenya (Cofek) in nairobi , nairobi in kenya.


This is a well known establihment acts as one-stop destination servicing customers both local and from other of the city.

Over the course of its journey , this business has establihed a firm hold in the [category].

The belief that customer satisfaction is an important as it products and services , have helped this establihment garner a vast base of customers and continue to grow day by day

Foods is provided with high quality and are pretty much the highlight in all the events in our lives.

Sweets and food are the ideal combination for any foodies to try and this Consumers Federation of Kenya (Cofek) is famous for the same.

This has helped them build up a loyal customer base.

They have started a long journey and ever since they have ensure the customer base remains the same and growing month on month.

As they are located in favourable location , becomes the most wanted space for the tourist.

For any kind and assistance , it is better to contact them directly during their business hours.

Premises has a wide parking area and need to avail special permissions for parking.

Pets inside the premises are not allowed and require additional permission.

Cashless payments are available and extra charges for the credit cards are levid.

They are listed in many of the food delivery networks for home delivery with appropriate charges.

They accept cards , cash and other modes of payments

Tips are not actually encouraged but customers are willing to offer any benefit as needed.

There you can find the answers of the questions asked by some of our users about this property.

This business employs inviduals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and goals.

It is a effortless task in communiting to this establishment as there are various modes available to reach this location.

The establishment has flexible working timings for the employees and has good hygene maintained at all times.

They support bulk and party orders to support customers of all needs.