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AMY OSBORNE/AFP via Getty Images This story is available exclusively to Insider subscribers. Become an Insider and start reading now. Google s professional certificates train people without four-year degrees for entry-level tech jobs. It hopes the programs will unlock more diverse talent pools that Big Tech has routinely overlooked. But experts say it s unclear whether the programs will translate to more diverse hiring. Monique Harley was a 27-year-old single mother working an hourly-wage job at a call center outside Washington, DC, when she learned about Google s online certification program in IT support. Harley had a natural aptitude for science, but most of what she knew about computers she had learned from watching YouTube. She decided to go for it.

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