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Winter Storm Recovery and Customer Assistance


February 24, 2021 8 a.m.
Emergency water use restrictions implemented by Austin Water on February 20, 2021, will be lifted on Wednesday, February 24, 2021 at 8 a.m. The emergency restrictions, urging customers to limit water use to basic needs, were put in place to help the distribution system quickly deliver excess water to Austin’s reservoirs and improve overall system pressure.
After a monitoring period, and with an excess of 120 million gallons in reserves, it has been determined that Austin Water’s system has safely entered into a healthy range – allowing for lifting of emergency water restrictions.
 
February 23, 2021 11:30 a.m.
Austin Water has lifted the boil water notice for all customers. Customers no longer need to boil water used for drinking, cooking and, making ice. Water quality testing submitted to the Texas Commission on Environmental Quality (TCEQ) has confirmed that tap water meets all regulatory standards and is safe for human consu ....

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