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Mary Toy: Great, Tom, thank you for having me. Tom Temin: And so in this round of rounds, you might say, to the different regional areas of VA, you have been doing this virtually, the inspection tell us how that works. Mary Toy: So because of the COVID-19 pandemic we did convert our scheduled July and September 2020 site visits for VISN (Veterans Integrated Service Networks) 10 and VISN 20 facilities to virtual reviews. We dropped our usual physical inspections with the physical rounds that are done for the environmental care review, and instead initiated an evaluation of COVID readiness and response instead. So to conduct these virtual reviews, we interviewed the facility leaders and staff by video teleconference, and gathered VA staffs feedback through an anonymous electronic survey. Our CHIP (Comprehensive Healthcare Inspection Program) SITE visits take about a week to complete. However, for these virtual reviews, we did allow extra time and other flexibilities for our teams t

Ann arborUnited statesRocky mountainTom teminVeterans integrated service networksVeterans affairs office of inspectorHealthcare inspection programUniversity of michiganOffice of the inspector generalVeterans affairs departmentDc medical centerVa sunshine healthcare networkFederal driveApple podcastsVeterans affairs officeInspector general