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Salesforce to acquire RPA provider Servicetrace
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Salesforce to acquire RPA provider Servicetrace
Salesforce will make Servicetrace part of MuleSoft, to focus on unified integration, API management and RPA
Salesforce has entered into a definitive agreement to acquire German robotic process automation (RPA) software provider Servicetrace, intending to make it a part of Mulesoft: another Salesforce acquisition back in in 2018.
In a blog post, Brent Hayward, CEO of Mulesoft, said that the addition of Servicetrace would enable MuleSoft to deliver a leading unified integration, API management, and RPA platform, which will further enrich the Salesforce Customer 360 [platform].
Hayward expects Servicetrace s RPA capabilities to enhance Salesforce s Einstein Automate solution, enabling end-to-end workflow automation across any system for service, sales, industries, and more .
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