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2020 s best HR technology strategy: Circle K Europe and Turkcell Global Bilgi
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Published:
18 Feb 2021 The judges scores were too close to call for the winners of best HR technology strategy this year, so it is one of the few categories that celebrates a joint winner this year.
Circle K Europe
The first winner of the best HR technology award is convenience and fuel retail business Circle K. The company had tried a wide range of staff training methods, including technology-based e-learning.
While they proved popular with some staff, completion rates of these courses ranged between just 25% and 40%. Customer feedback and satisfaction scores were still disappointing, so HR sought a better method.
The company’s challenge was to deliver engaging, relevant, consistent training to over 15,000 employees, in 1,500 stores, spread across nine countries, with different cultures and languages.