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Calls to defuse incidents of erratic persons acting out due to addictions or mental health issues will be better answered in future through crisis response teams co-staffed by police and mental health workers, a virtual public forum on policing in Belleville heard Tuesday evening.
But arriving at optimum de-escalation of physical or emotional confrontations between uniformed peace officers and persons struggling with varying deep-seated addictions or psychological issues is easier said than done.
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