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What Went Wrong With The 'Tiny Nonprofit' Behind The State's Beleaguered Vaccine Site

A notice on the Massachusetts immunizations website on Wednesday. (Robin Lubbock/WBUR) When Gov. Charlie Baker released vaccine eligibility to a million more Massachusetts residents last week, state websites crumpled under a virtual stampede of people rushing to secure appointments. Users were left in online limbo for hours, and many gaped at how something so critical could be entrusted to, in their eyes, flimsy web services and fragile program designs. “Foolish system. Ill-Designed. Who are the people that designed it?” seethed Steve Rosenfeld, 70, from Worcester in a written comment to WBUR after he failed to get an appointment. The nonprofit Maryland Partnership for Prevention runs one

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State paid nearly $500,000 to software vendor behind sign-up snafu

State paid nearly $500,000 to software vendor behind sign-up snafu
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Vaccination Scheduling Vendor Billed For $500,000

The Maryland-based software company whose technology played a role in the state's COVID-19 vaccine scheduling system fiasco last week appears to have cost Massachusetts almost half a million dollars, according to the Baker administration.

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Vaccine scheduling website vendor billed state for more than $400,000

The Maryland-based software company whose technology played a role in the state’s COVID-19 vaccine scheduling system fiasco last week appears to have cost Massachusetts almost half a million dollars, according to the Baker administration.

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