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Panera Bread Continues To Innovate The Fast Casual Guest Experience, Announces Plans For New Bakery-Cafe Design

Share this article Share this article ST. LOUIS, May 20, 2021 /PRNewswire/  Panera, a leader and innovator in the fast-casual restaurant segment, today unveiled its next-generation Panera bakery-cafe restaurant design. As the brand that introduced fast casual to the industry, Panera is redefining its modern experience to serve today s guest. This includes enhanced digital capabilities, personalized options and more drive-thru access for an increasingly off-premise world; yet, the brand is still betting on dine-in with comfortable seating around its signature fireplace and a focus on its unique craft bakery experience within a vibrant, warm and welcoming environment. Panera Next Gen Cafe

Panera Bread Unveils Next-Gen Restaurant Design

Panera bread wants to combine off-premises growth and in-store experience in its new look. Like many quick-service chains across America, Panera Bread finds itself at a COVID-19 crossroads. The need to court and remove friction from an off-premises swell, yet also the desire to guard the gathering-place DNA it’s long differentiated against. This meeting of two camps led Panera to create a fresh design, doubled the “Next-Gen Café,” which makes key changes on both fronts, and tries to combine them in ways Panera hasn’t attempted before. Built with strategic design firm ChangeUp, it includes enhanced digital, personalized operations, as well expanded more drive-thru access. However, “the brand is still betting on dine-in,” Panera said. And so there’s comfortable seating around the fireplace and a focus on the chain’s craft bakery experience.

Panera doubling down on dual customer experience

Provided May 20, 2021 Panera is unveiling its next-generation Panera bakery-cafe restaurant design in November in Ballwin, Missouri. Although it features more digital service options and better drive-thru access, the brand is still focused on a solid dine-in experience, offering comfortable seating within a vibrant, warm and welcoming environment, Eduardo Luz, chief brand and concept officer, said in a company press release. Innovation is core to who we are and with our new next-generation Panera concept, we are doing what we ve always done keeping a personalized experience for the guest at the heart of everything we do, he said. We re doubling down on what has always made Panera unique creating human connection through caring associates and a warm, inviting environment filled with the smell of freshly-baked bread while continuing to be a leader in digital access for the off-premise world.

Is Starbucks, Dunkin Donuts, Open On Martin Luther King Jr Day? See Coffee Shop Hours

Is Starbucks, Dunkin Donuts, Open On Martin Luther King Jr. Day? See Coffee Shop Hours On 1/18/21 at 12:01 AM EST Martin Luther King Jr. Day, which honors the late American civil rights activist, is observed on the third Monday of every January. This year it falls on January 18. Most coffee shops are open on Martin Luther King Jr. Day but some may be operating on reduced hours. Some may also be offering modified services amid the ongoing COVID-19 pandemic. Here we look at the opening hours at different coffee shops on Martin Luther King Jr. Day. Contact your local branch to confirm exact hours and any COVID-19 safety restrictions in place before traveling to any venues listed below.

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