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Clarke: YEAR ONE â Federal government is no more digital than before the pandemic Predictions that COVID-19 would help modernize the federal public service have proven unrealistic. In some areas, it might be moving in the wrong direction.
Author of the article: Amanda Clarke
Publishing date: Mar 12, 2021  â¢Â March 12, 2021  â¢Â 7 minute read  â¢Â Supporters march in a rally hosted by the Public Service Alliance of Canada in Winnipeg last year. The legacy IT systems behind many federal government programs are so fragile that people who rely on federal income support could experience the same kinds of inaccurate and missing payments as thousands of public servants burned by the error-plagued Phoenix pay system. Photo by Kevin King /Kevin King/Winnipeg Sun