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TfL under fire for relying on Uber facial-verification data in licensing decisions
TfL is facing numerous legal appeals from Uber drivers as a result of its decisions to revoke their private licences on the basis of mistaken information from Uber’s systems
Share this item with your network: By Published: 23 Jul 2021 12:45
Transport for London’s (TfL) reliance on information from Uber’s facial verification-based driver ID system is coming under increased scrutiny following multiple instances of misidentification leading to unionised drivers losing their private hire licences.
The drivers and their union say that, despite the technology’s questionable veracity, TfL has been overly reliant on it when making licence revocation decisions, which can severely impact driver’s livelihoods if they are unable to legally operate their vehicle.