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Spark taps Calabrio for United Front Line initiative
The Spark initiative is designed so that resources will flow to where the customer is. Credit: Spark
Spark is rolling out solutions by customer engagement software vendor Calabrio to help underpin its Unified Front Line initiative, a new way of working that sees employees cross-skilled across multiple customer touchpoints, making up part of an end-to-end ‘homebase’.
Headquartered in the United States, Calabrio is supplying its cloud-based workforce management (WFM) solution for the telco’s internal initiative.
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Both options are non-taxable, interest-free, recoverable financial assistance to meet essential immediate needs. However, this amount can quickly add up. A person in Auckland city has amassed $3010 for five grants in the same time period.
Tom Lee/Stuff
Hamilton Budgeting Advisory Trust manager Tony Agar said once people reach their maximum advancement they tend to go to more expensive loan options. As people reach their advancement limit, which is decided upon on individual cases, Agar sees clients getting into more and more debt. “The Work and Income advances are interest free, so that is one of the advantages of doing it through Work and Income.