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Share this article Share this article ResearchAndMarkets.com s offering. Growing interest among retailers regarding the need to create improved interactivity with customers through extensive product information display at the point of sale is driving demand for kiosks across the globe. Although the kiosks have been around for decades, it is only in recent years that their adoption has increased. Businesses across the globe are realizing that the use of kiosks can significantly reduce costs by eliminating the need for manpower. However, as a result of the ongoing COVID-19 pandemic, numerous economies across the world have witnessed a decline in retail sales, and customer footfall. On account of declining sales and lockdown restrictions, a large segment of end-user organizations has curtailed the purchase of kiosks in 2020. With the ongoing uncertainty, the demand for kiosks is expected to remain lower in the initial years of the forecast period from 2020 to 2028.

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