The Pakistan Telecommunication Authority (PTA) has received Rs 15.82 billion against the second installment of License Renewal Fee from two Cellular Mobile Operators (CMOs); Telenor Pakistan and Pakistan Mobile Communication Limited (Jazz).
PTA issues directives for CMOs
Business
May 25, 2021
ISLAMABAD: Pakistan Telecommunication Authority (PTA) on Monday directed Cellular Mobile Operators (CMOs) to send mandatory confirmation messages to their consumers to get explicit consent for opting in or activation of value-added services, a statement said.
CMOs have further been directed to submit compliance report within three weeks from issuance of the order. PTA received complaints from consumers that value-added services, including third party content / games, were sometimes activated by mobile operators without prior consent of consumers. PTA has taken serious notice of such complaints as activation of any value-added services without explicit consent of consumers is violation of Clause 9 (3) (vii) of “Telecom Consumers Protection Regulations, 2009”. “This step is expected to provide great relief to mobile consumers. PTA is committed to protect the interests of users of telecommunication services in Pakistan,”
PTA is committed to protect the interests of users of telecommunication services in Pakistan, authority says. AFP/File
ISLAMABAD: The Pakistan Telecommunication Authority (PTA) on Monday directed Cellular Mobile Operators (CMOs) to send mandatory confirmation messages to their consumers to get explicit consent for opting for or activation of Value Added Services (VAS).
The CMOs have also been directed to submit compliance report within three weeks from issuance of the order, a press release said. PTA issued these orders after receiving user complaints that VAS, including third party content/games, were sometimes activated by mobile operators without prior consent of consumers.
PTA issues directives for CMOs thenews.com.pk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thenews.com.pk Daily Mail and Mail on Sunday newspapers.
PTA issues directives for CMOs thenews.com.pk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thenews.com.pk Daily Mail and Mail on Sunday newspapers.