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73 Percent of Students Prefer Some Courses Be Fully Online Post-Pandemic -- Campus Technology


05/13/21
In a recent survey, nearly three-quarters of students 73 percent said they would prefer to take some of their courses fully online post-pandemic. However, only half of faculty (53 percent) felt the same about teaching online. The fourth and final installment of Cengage s Digital Learning Pulse Survey, conducted by Bay View Analytics on behalf of the Online Learning Consortium, WICHE Cooperative for Educational Technologies, University Professional and Continuing Education Association (UPCEA) and Canadian Digital Learning Research Association, polled 1,469 students and 1,286 faculty and administrators across 856 United States institutions about how higher education is changing in the wake of COVID-19.
Sixty-eight percent of students were also in favor of some combination of in-person and online courses. On the faculty side, 57 percent said they would prefer teaching hybrid courses post-pandemic slightly more than those who preferred teaching fully online. ....

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Cengage Supports Colleges & Universities During Year of Pandemic Learning, Wins 'Top Customer Support Award' from Customer Relationship Management Institute


Cengage Supports Colleges & Universities During Year of Pandemic Learning, Wins Top Customer Support Award from Customer Relationship Management Institute
Cengage Continues to Differentiate with Superior Service Experiences; Takes Home Fourth Consecutive Award
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BOSTON, May 12, 2021 /PRNewswire/  For the fourth consecutive year, Cengage has received the NorthFace ScoreBoard Award for excellence in customer support. Based on direct feedback from customers, this award is presented by the Customer Relationship Management Institute (CRMI), a recognized expert in developing and implementing customer and employee experience management strategy programs.
Cengage s Service Experience team wins top praise from customers for its support dedication during a challenging year. ....

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