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Match com pays $2M settlement for violating state auto renewal laws

Time to read: about 1 minutes Match.com was ordered to settle a lawsuit over violating state auto renewal laws on July 7, 2021. Courtesy PhotoSpin. Match.com, the world s largest online dating service conglomerate, paid $2 million in civil penalties last week to a state task force comprising six different California district attorney offices. The consumer protection suit, filed by the California Auto Renewal Task Force in November, alleges the company s online sign-up processes failed to clearly and conspicuously inform consumers that they were enrolling in an automatic renewal service and did not secure the consumer s affirmative consent as required by law. The suit also alleges that Match.com failed to inform customers how to cancel and that the cancellation process was lengthy and tedious, which is also a violation of the state s automatic renewal laws.

Online Dating Service Agrees to Pay $2 Million in Subscription Renewal Row

By City News Service Photo: Universal Images Group Editorial LOS ANGELES (CNS) - Match.com s parent company, Match Group Inc., will pay $2 million to settle a civil lawsuit alleging the online dating service charged customers for automatic renewal without their consent, Los Angeles County District Attorney George Gascon announced today. “Consumers should be protected from practices that deceptively and unfairly force them to pay for something they don t want, Gascon said in a statement announcing the settlement. “We want companies to thrive, but they should be mindful to not abuse technology tools to violate consumer protections. Under a judgment negotiated with the company that was signed Wednesday by a Santa Cruz County Superior Court judge, Match Group was additionally required to clearly disclose its automatic renewal terms, to get consumer consent via a checkbox before charging for automatic renewals, and to email customers a confirmation of transactions after they

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