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The airline said in a statement to The Charlotte Observer that the company does have a policy that “prohibit[s] clothing that displays offensive statements and inappropriate language from being worn on board” but the employees “should have taken the broader context of the message displayed on the customer’s shirt into consideration when explaining our policies.”
“Our team has reached out to learn more about Ms. Singleton’s experience, offer our apologies and reaffirm our support for efforts to fight cancer,” the company added.
Singleton and her husband gained publicity when they appeared on “The Ellen Show” last year after he serenaded her on a segment titled “Ellen Meets Uplifting Husband and His Inspiring Wife Battling Cancer,” The Charlotte Observer reported.
Airline Apologizes to Navy Vet, a Cancer Survivor, Who Was Told to Remove Hoodie with Vulgar Word military.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from military.com Daily Mail and Mail on Sunday newspapers.