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The coronavirus pandemic has transformed how businesses provide services, and many had to adapt fast to survive. Following, what has been of the toughest years for many, Watford Business Improvement District (BID) is celebrating the people who went above and beyond to deliver excellent service despite all the challenges posed by Covid-19. Gibsons Butchers, Metro Bank and One YMCA have been recognised as some of the leading businesses by Watford BID while eight individuals working in the town centre have also been praised for their efforts. Maria Manion, chief executive of Watford BID, said: “Our Service Excellence Awards have always provided a great opportunity to celebrate our businesses and allow them to feel proud.