How a College Accrediting Agency Failed To Protect Students From a Decade of Fraud
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The accreditor responsible for overseeing colleges operated by the Center for Excellence in Higher Education (CEHE) was not exactly asleep at the wheel. Yet it arrived at the only logical destination yanking approval for colleges operated by the corporation years later than it should have.
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During a 13-year period starting in 2008, the Accrediting Commission of Career Schools and Colleges (ACCSC) raised concerns more than 30 times that colleges affiliated with CEHE were potentially failing to meet standards for quality, honesty, and other attributes crucial to students and taxpayers alike. And yet, CEHE never fixed the vast majority of these problems. ACCSC was not the only one to find problems or take action. A state agency and several federal government agencies also alleged wrongdoing by the colleges including an accusation from the U.S. Department of Justice about
Empirix®, the leader in
end-to-end test automation and network and service performance monitoring, assurance and analytics today announced that The Center for Excellence in Higher Education (CEHE) selected Empirix to validate the efficacy of their migration to Five9, an all-in-one cloud-native contact center solution, before go live.
CEHE is a non-profit educational institution that provides flexible, career-focused degree programs for nontraditional students. They were migrating their entire workforce to a work-from-home model and wanted assurance that their new Five9 contact center system was functioning as it should for remote workers.
Committed to excellence, Eric Juhlin, CEHE s CEO, mandated full end-to-end testing to confirm interoperability with the Five9 API, call routing into and out of the Five9 cloud to remote employees working from home, voice quality and connection stability.
Photo: Irfan Khan/Los Angeles Times/Polaris
Madison Dabalos, 18, left, and Ixchel Cisneros, 18, wearing face masks walk back to their dorms takeout breakfast from Gastronome at Cal State Fullerton on Aug. 21, 2020.
Photo: Irfan Khan/Los Angeles Times/Polaris
Madison Dabalos, 18, left, and Ixchel Cisneros, 18, wearing face masks walk back to their dorms takeout breakfast from Gastronome at Cal State Fullerton on Aug. 21, 2020.
January 15, 2021
The U.S. Department of Education released $21.2 billion Thursday as part of the coronavirus relief legislation Congress and President Trump approved in December to help colleges and universities nationally. Of that amount, more than $2.83 billion will go to public and private California colleges and universities.