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By Dorothy de Souza Guedes, for The Gazette
Telehealth has become the norm for health care visits during the novel coronavirus pandemic. And patients are getting used to virtual rather than in-person visits with a doctor.
“In March (of 2020), telehealth became our go-to, especially early on,” said Dr. Tim Sagers, a primary care provider with Mercy Cedar Rapids.
Technology use by consumers had matured, and people had developed a comfort level with on-demand services, Sagers said. The time was right for telehealth to take off.
“The consumer was prepared, the technology was prepared, and health care finally realized that we have to have different ways to reach patients,” Sagers said.