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HOUSTON, Texas (KTRK) This week s historic winter storm has had lingering effects on Texans across the state. For those with damage to their homes caused by burst pipes, what is the next step?
Community Impact Newspaper spoke with Camille Garcia, director of communications and public relations for the Insurance Council of Texas, on what residents should be doing and what questions they should be asking their insurance companies.
The conversation has been edited for length and clarity.
What should homeowners do to start the claims process for burst pipe repairs?
It is recommended that they first shut the water off to their entire home and call a plumber. I know that is going to be a feat all into itself because we ve already heard from some plumbers that they re already booked into March. That s going to mean a lot of patience and a lot of perseverance to get some repairs done.
Houston renters should begin preparing their homes for freezing temperatures
KTRK
HOUSTON, Texas (KTRK) Houston Housing Authority spokesperson Adrian Hudspeth said when it comes to preparing for weather, renters should check their lease and contact their landlord to know what they are responsible for.
About 57% of Houstonians are renters, and nearly 45% of Harris County residents are renters, according to a report from the Kinder Institute.
Hudspeth said depending on the lease agreement, a renter could be responsible for preparing the home for the anticipated icy weather conditions.
When a pipe freezes and bursts, it can cause severe water damage to your home.