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The Aqua Mineral store in Waterway Point.PHOTOS: NURHUDA HALIM, NADINE CHUA
The items Ms Nurhuda Halim’s mother bought and (right) the receipt showing she spent $2,400, which Aqua Mineral has refunded.
Undergraduate shocked after her mother, 60, revealed what happened at beauty care store
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She went to Waterway Point to withdraw money ahead of Hari Raya Aidilfitri celebrations but ended up $2,400 poorer, after buying a few skincare products.
When Ms Nurhuda Halim s mother told her what had happened, the 23-year-old undergraduate was stunned.
Her 60-year-old mother, who had never used skincare products, had made four Nets transactions in two hours at the Aqua Mineral store after being offered various beauty care items by sales staff.
She went to Waterway Point to withdraw money ahead of Hari Raya Aidilfitri celebrations but ended up $2,400 poorer, after buying a few skincare products. When Ms Nurhuda Halim's mother told her what had happened, the 23-year-old undergraduate was stunned. Her 60-year-old mother, who had never used skincare products, had made four Nets transactions in two hours at the Aqua.
The woman s daughter, Nurhuda Halim wrote to
Mothership in a tip-off about the aggressive sales tactics that were allegedly employed by Aqua Mineral salespersons.
Made to stay for over an hour
The incident happened on May 6 at about 4:11pm, Nurhuda disclosed.
According to Nurhuda, her mother had dropped by the mall to withdraw money for Hari Raya activities.
After being stopped by an Aqua Mineral salesperson, she was allegedly held back for over an hour and and was not allowed to leave unless she purchased something.
Nurhuda s mother relented and made an initial payment of S$180.
Eight products and three facial sessions