Holidaymakers advised to avoid 22 travel firms over failure to offer Covid refunds
This is the first time Which? has advised consumers against using named companies based on research into more than 80 organisations
4 August 2021 • 6:00am
Fully vaccinated EU and US citizens will be allowed to enter England without having to quarantine, as of last Monday
Credit: Splash News
Holidaymakers are being advised to avoid 22 travel companies because of their failure to offer refunds for Covid-disrupted trips, under the first-ever blacklist by consumer group Which?.
Major firms including Teletext, Lastminute.com, Love Holidays and On The Beach are among the firms to avoid because of failings over refunds or a lack of transparency over repayment policies, including holidays cancelled by Test and Trace pings.
Grant Shapps meets travel agency | Welwyn Hatfield Times
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Welwyn travel agents feel industry has been messed about
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Off Broadway Travel has been based in Welwyn for more than 10 years
- Credit: Off Broadway Travel
Off Broadway Travel, based in Welwyn, is calling for Welwyn Hatfield s MP and Secretary of State for Transport Grant Shapps to visit its shop to see the reality of the role of the travel agent in 2021.
The invitation for a meeting follows Shapps’ comment in his May 7 press briefing about travel businesses being “what people would have called travel agents in the past”.
The award-winning travel agency, which has been a part of the Welwyn community for 13 years, wants to speak to the Secretary of State for Transport to show how travel agents are crucial to rebuilding the outbound tourism industry, which is worth over £37 billion to the economy, and explain how government announcements have affected them.