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Norwich As Norwich Public Utilities nears the one-year mark of financial impacts from the COVID-19 pandemic, many residential and commercial customers continue to struggle to pay their bills and seek payment plans as NPU continues to defer expenses and cut costs.
The Board of Public Utilities Commissioners on Tuesday heard a report from Laura Huren, NPU financial planning manager, on the latest actual NPU revenue figures and projections through the next two months. It was the final such update before the board will hear a full presentation on the proposed 2021-22 budget for all four utility divisions electric, water, natural gas and sewer on March 23.