The hospitality industry is no stranger to evolution, and after surviving the chaos of the COVID pandemic and the aftermath, hoteliers are much more adept at pivoting as new trends and developments push the hospitality industry in new directions. 2024 has already ushered in a great deal of change, as consumer booking trends change and many of the top global economies experience contractions, but as always, there will be many other shifts that will impact the hospitality industry over the coming years; one of the most significant changes that we are currently experiencing comes with the entry of Gen Z into the workforce, which requires hoteliers to take a fresh look at both their management and operational strategies.
NR Narayana Murthy, nice man and one of the seven Infosages, publicly requested that our youngsters must say, This is my country. I d like to work 70 hours a week. He didn t specify whether he wanted them to say it standing with hand on the heart or not. Unlike the former president, Murthy has not ignited minds with his request . Instead, he has lit a bonfire at every water-cooler corner, open-plan office, conference room meeting, and peeved Sunday column.