The auto industry was already dealing with a shortage of certified automotive technicians before the COVID-19 pandemic. Now add supply chain issues, and dealers and customers alike have a massive headache that spares no car manufacturer, car dealer or vehicle owner.
Customers are experiencing long wait times to get their cars serviced. The parts needed to service those cars are on back order. And many dealerships don’t have adequate supplies of loaner cars to give because their supply of new and used cars is already strained.
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