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The Price Leaders Pay for Cutting Ethical Corners


The Price Leaders Pay for Cutting Ethical Corners
Asking employees to take questionable shortcuts can hurt their motivation and their performance.
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Unfortunately, it is not uncommon for leaders to ask their employees to cross ethical lines. Consider the following examples from a pilot study we recently conducted: A sales representative at a retail company was asked to grant credit approval to unqualified customers who were friends of her supervisor; a field technician at a communications company was asked by management to close telephone repair tickets for elderly customers whose phones were not fixed; and an engineer in the transportation industry was asked to approve projects that he felt were at risk for structural failure. ....

New York , United States , Justin Wareham , Brian Stauffer , Maryam Kouchaki , Isaach Smith , Northwestern University Kellogg School Of Management , Marriott School Of Business , Academy Of Management Journal , American Psychological Association , Global Business Ethics , Academy Of Management , Journal Of Marketing Research , Contracting The Organization , Academy Of Management Annals , Ethics Compliance Initiative , Performance Can , Northwestern University , Kellogg School , Meinders School , Oklahoma City , Business Ethics Survey , Measuring Risk , Promoting Workplace Integrity , Compliance Initiative , Honest People ,