theal toilets started backing up and there wasn t that much communication from amtrak and not much in the way of cell service. here is what they told us. i couldn t get in touch with my family on the phone, nothing. no food, no water on the trains. a big problem for the families. i didn t know where my mother was. she couldn t even tell me where the train was. she said it was north of lynch berg. is it accessible? will i be able to get my mother off? i had no clear understanding. that s my gripe with amtrak. reporter: one of these 120 passengers on board tells us this trip was supposed to last about ten hours. instead they were sturk ock on train for 30 hours. some trains that were supposed to depart yesterday are now departing today, some 11 1257bd hours late. pete muntean, thanks so much for covering. we re following other breaking news out of philadelphia where a source is confirming to cnn sadly that 13