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Europe s largest Department Store El Corte Inglés Transforms Shopping Experience with Sprinklr

Leveraging three Sprinklr product suites to enhance digital engagement for customers. Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises

4 Recent IPOs Wall Street Analysts Predict Will Rally 80% or More

Bullish market sentiment and a low-interest-rate environment have coaxed many IPOs to market this year. And more IPOs are lined up this month despite COVID-19-omicron-related concerns. Wall Street analysts expect.

Sprinklr survey: Brands need to respond to customers more quickly

Sprinklr survey: Brands need to respond to customers more quickly. From PR Week

CX Newsbyte: CallRail Nets $56M, Kitewheel Expands Journey Management Platform & More CX News

CallRail, a marketing and analytics platform, has received a $56 million investment from existing investors Sageview Capital and Leaders Fund. This brings CallRail’s total capital raised to $132 million. CallRail officials said they have seen a 35% increase in overall call volume between June 2019 and June 2020. Marketers use CallRail s technology to track these conversations all in one place. CallRail has featured Call Tracking and last year debuted Form Tracking, multi-touch attribution insights available for leads captured through forms on websites. This year, it added Conversation Intelligence (automated call transcription and AI-powered call analysis) and Lead Center (lead-tracker). In other customer experience and digital marketing software news .

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