Smart Communications Announces The Future is SMART Agenda for INNOVATE 2021
Annual Customer Conference will Feature Smart Communications Customers, Industry Partners, and Subject Matter Experts LONDON and NEW YORK, April 14, 2021 (GLOBE NEWSWIRE)
Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, today announced the agenda for the company’s annual conference, INNOVATE 2021: the Future is SMART which will be held virtually on April 28-29, 2021.
Despite the challenging events that occurred in 2020, businesses around the world have persevered when traditional business models were upended as they adapted to remote workforces and customers who now preferred, if not relied solely on, digital interactions. Concurrently, recent Smart Communications research revealed that 86% of customers now prefer digital over other forms of communication.