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Amazon Connect Offers General Availability of Outbound Campaigns for Calls, Texts, and Emails

AWS has recently announced the general availability of the high-volume outbound communication capability called Amazon Connect Outbound Campaigns in the Amazon Connect service - an omnichannel contact ....

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Amazon Connect adds AI-powered updates to boost agent efficiency and chatbot design

Amazon Connect adds AI-powered updates to boost agent efficiency and chatbot design - SiliconANGLE ....

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