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Global travel agency leverages digital process automation software to transform and drive operational efficiencies MELBOURNE 11 January 2021 Nintex, the global standard for process management and automation, today announced that Flight Centre Travel Group (ASX: FLT), one of the world’s largest travel agencies, has successfully leveraged K2 Cloud to help improve its operational efficiencies and digitally transform its customer experience.
Flight Centre Travel Group, with a vast global sales network, received an overwhelming number of cancellation requests in 2020 as a result of the pandemic. The company needed to find a fast and more efficient way to support its customers beyond their 800-number especially when the US and Canada borders were initially closed last year. ....
Flight Centre Travel Group Transforms its Customer Experience with K2 Cloud Global travel agency leverages digital process automation software to transform and drive operational efficiencies News provided by Share this article Share this article BELLEVUE, Wash., Dec. 28, 2020 /PRNewswire/ Nintex, the global standard for process management and automation, today announced that Flight Centre Travel Group (ASX: FLT), one of the world s largest travel agencies, has successfully leveraged K2 Cloud to help improve its operational efficiencies and digitally transform its customer experience. Nintex today announced that Flight Centre Travel Group (ASX: FLT), one of the world’s largest travel agencies, has successfully leveraged K2 Cloud to help improve its operational efficiencies and digitally transform its customer experience. ....