Apr 13, 2021
“For everybody in the retail world, service is a great opportunity,” AutoNation’s Marc Cannon (left) tells Reuters’ Joe White.
Service Makes the Difference in Age of BEVs, Online Sales “We’re not like some of these companies that are just going to sell you a used car,” says AutoNation’s Marc Cannon. “That’s a key part of this business. You have to service the vehicles.”
Dealerships have physical locations that offer service and parts, and that’s a key advantage over electric-vehicle startups and online-only used-car sellers with no local presence,
some speakers at the recent online Reuters Automotive Retail 2021 conference say.