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Air traffic control center for patients helps Duke hospitals manage COVID-19 crisis Richard Stradling, The News & Observer (Raleigh, N.C.)
Feb. 1 DURHAM As the number of COVID-19 patients soared this month, hospitals across North Carolina used all sorts of strategies to try to make sure they had enough beds, staff and equipment for everyone who came through their doors.
At Duke Health, the centerpiece of that effort is a basement room full of computers and big screens that looks and functions like an air traffic control center.
The CARE Hub runs 24 hours a day, seven days a week, tracking the planned admissions and departures of patients at Duke s three hospitals in the Triangle. Data from surgical and emergency departments as well as information about transfers from other hospitals and available beds all comes together in one place, so planners can tell where and when beds will be needed and when they ll become available, said Mary Martin, chief operating offi