on are very real, and the mistakes are often avoidable. that s what i want to talk about today. joining me, my colleague elizabeth cohen. you have been talking about these issues for a long time. the empowered patient i read it, it was terrific. what got you started? mistakes that happened in my family, myself and my children. nobody talks about this. i wanted to talk about people to find out what their experiences are. it s one of the reasons why your book resonated with me so much because these mistakes really do happen and by writing about it so beautifully and so openly, i think you are really going to help people confront what s happened because as a patient when it happens, you feel terrible, and no one really talks to you about it. i don t know if you knew about these, you probably did. i read about what happened with your family. there was probably a version of that, a gathering of doctors. not lawyers or administrators but they talk about what happened in the s