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A new audit revealed hundreds of Richmond business owners were delinquent on remitting meals tax payments, and a large portion were never notified by the city.
After the meals tax issues were made public, the mayor and city council said they took action to address process improvements and research the root problems impacting the finance department.
“It’s really hard to hear your stories and know that there were solutions that we’re voting on now that we could’ve done earlier,” Councilmember Katherine Jordan told restaurant owners before Monday's approval.
Council voted unanimously to change how the finance department collects meals taxes following backlash from restaurant owners hit with exorbitant bills and fees.