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HR Magazine - Lessons from John Lewis: a quality product needs quality people

The John Lewis Partnership hit the headlines this week with the news that Dame Sharon White, the chair, would not be seeking a second term. This makes her term as chair the shortest in John Lewis’s history since her predecessors each served between 13 and 26 years.  

M&S to rise like the phoenix from the ashes - the right merchandise at the right price

Having spent an embarrassing four years in the wilderness, out of the FTSE 100, investors and consumers alike were delighted to see Mark & Spencer return to the ‘topflight’ this month.

The Merchant s Leviathan | Foreign Affairs

At long last M&S s renaissance now seems under a wet sail

Today’s full year results from M&S – I still prefer to call the brand St Michael’s – suggests that the UK’S most celebrated retail operation is no longer in remission and has finally shown signs of rising like the ‘Phoenix from the Ashes’ after spending more than a decade in the ‘doldrums.’

M&S cuts jobs with head office future in doubt

When former Marks & Spencer boss Sir Richard Greenbury delivered a record billion pounds of profit in 1997, he and his fellow executives enjoyed the trappings

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