India s internet economy is estimated to reach $1 trillion by 2030, primarily due to e-commerce, which is expected to be worth $325 billion and rank third globally, according to industry experts.
Last year marked a crucial turning point for India s e-commerce sector, with notable changes in consumer trends, technology, and regulations.
InGovern Research Services, a leading corporate governance advisory firm, hosted a virtual roundtable to deliberate on the notable developments in India s e-commerce sector in 2023, with a particular focus on the essential role of customer trust in fueling its ongoing expansion.