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Auto attendant on hold: Kansas City's proposed 911 solution will take time

KCMO's new automated 911 plan would likely be first of its kind

Kansas City seeks to implement automated 911 functions, address call wait times

The Kansas City, Missouri, Board of Police Commissioners has requested to speed up the implementation of an automated function for 911 calls that will reduce call wait times.

Changes to how Kansas City handles 911 calls to be tested, evaluated in next 2 weeks

Testing of major changes to the way Kansas City handles 911 calls is expected to take two weeks with an analysis and information about implementing the changes ready by mid-July.

Kansas City's plan to change 911 system underway with testing

Kansas City begins testing that could allow it to change the city's 911 system by adding an automated prompt that could shorten wait times.