Freshworks' annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work eraSAN MATEO, Calif., May
In the fast-paced world of tech, complacency can be a career killer. So too can any number of hidden hazards that quietly put your career on shaky ground.
CIOs have long been viewed by many colleagues as second-string executives. Now is the time for IT leaders to expand their role, and to assert their unique vision and value.