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Parcel firm Evri admits it has earned its poor reputation
The parcel delivery firm claims deliveries and customer communication has now improved.
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Royal-mail
United-kingdom-based
Citizens-advice
Post-monitoring-report
Tvri
Customer-service
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Chief-customer-officer
Royal-mail
Last-christmas
Poor-reputation
Parcel firm Evri admits it deserves poor reputation
Evri has admitted that it has "earned" its poor reputation for customer service, but claims it is turning things around.
Chris-ashworth
Royal-mail
United-kingdom-based
Citizens-advice
Post-monitoring-report
Printweek - Big increase in Royal Mail complaints
Compensation payments made by Royal Mail jumped by nearly 50% to £26.2m in 2022-23 according to a new report from Ofcom.
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Fedex
Royal-mail
Post-monitoring-report
Universal-service-obligation
Customers' experiences of different parcel firms revealed
Customers' experiences of different parcel firms revealed
ofcom.org.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from ofcom.org.uk Daily Mail and Mail on Sunday newspapers.
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