what more can you tell us? it s important to emphasise that this report, which has come from deloitte, which has looked at the issue over the last few months is not about the substance of the complaint made against huw edwards of the family by a young individual, it is looking at the bbc s complaints processes, and it says they have apologised that basically it was not escalated quickly enough. the initial complaint was made in mid may 2023, but was not escalated to senior management until nearly two months later. it says it has identified areas where the bbc can improve their processes. it says that in this case, things were not logged properly and there was no consistent approach across the bbc s complaints processes, and that the bbc has now responded by saying that it has accepted some of the findings of this report. it has already made changes into how it handles complaints, to make sure there is better consistency across there is better consistency across the corporat