chanda was accepted and turned to the shelter. she says things got worse especially after she reported that a staff member was stealing donated items meant for clients. i have seen verbal attacks from the staff. i have seen them yell and make accusations and lie. i have seen them kick women out with nowhere to go. now i m not going abused by a man but by a system. rachel is a survivor of domestic abuse she and her two children are also in stan s transitional program. rachel says she, too, has received abuse from staff. this mental abuse it feels like i m with my partner, i m going to do what you tell me to do or else. i mean, i came here for help, the last place i would think would abuse me is here. this woman is a long-time ceo and was herself a battered woman. i want you to know the safety and health of our clients is of the upmost concern to me and our staff. when we get complaints i want you to know we investigate them and take them very seriously. stan s sh
district. the transit authorities say the driver slammed right into the side of the train. the video shows the vehicle s broken hood. we know at least one person inside was injured but no injuries reported on the train. satellite has been set up to help the commuters at the crash site. we ll continue to follow this on abc 7 news on bay area. i m ama dietz. it is supposed to be a place for comfort and shelter. but tonight a shelter is being accused of letting those women down. in fact, some of the women there say they feel like victims again by the people who are supposed to help. laura anthony has more. me and my children were being abused. we didn t have anywhere to go. reporter: chana is a single mother a survivor of domestic abuse who moved into the shelter in november 2013. it is run by an agency called stand for families free of violence. they received more than $5 million annually in government grants and private donations. i know that there is not good fo