should start ordering packages now to ensure they arrive by december. norah. o donnell: i bet you re ordering right now, ed, at the white house, thank you. tonight, one word sums up the feeling along every line of the supply chain: frustration. that goes for retailers, truck drivers, and especially customers. cbs carter evans takes a closer look from the port of los angeles. reporter: this is what a broken supply chain looks like from the air nearly 60 cargo ships floating outside the ports of los angeles and long beach. they re carrying about a quarter million containers. the workers will soon be unloading around the clock. truckers at the port of l.a. sometimes have to line up for hours just to pick up one container, and then where do they take them? most warehouses are full. and that s delaying deliveries even further. trucker manases gonzalez doesn t get paid by the hour. he gets paid by the load.ck loa? seven to nine hours, like,