turbulent times continue for some of the country s largest airlines great american counseling hundreds of flights monday about 2300 since last week senior correspondent mike tobin reporting on her spirit and southwest customers, good evening, mike gave this is terminal three at o hare airpor where american airlines has its footprint. we not never saw the crowds bac up that bad despite starting th day with another round of cancellations. you re talking about more than 2200 flight cancellations. due to the drawdown with the pandemic. the end result, a lot of people stuck at the airport and ticket agents who are overwhelmed and you have people complaining tha there was no one on the other end of the customer service call . you also had the airlines pilot unions complaining that the problem was management at