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Speaking on the sidelines of the National Travel Agents Forum 2021, Binh said that once the pandemic is brought under control the tourism market will heat up again, but the psychology and needs of tourists are sure to change. Travel agents are the key element in recovering and developing the market post-pandemic. In 2020, he said, the number of international tourists fell nearly 80 percent compared to 2019, while domestic travellers were down by 50 percent and the number of outbound tourists plunged 90 percent. The sector’s total revenue was 312.2 trillion VND (13.5 billion USD), down nearly 60 percent. Bach Moc Luong Tu peak (Photo: VNA) During the year, 338 foreign travel agents ....